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We want you to know about our practices!

• We want to provide a smoke-free environment for guests. As significant proof of this, customers are not allowed to smoke inside the rooms. In case the client smokes, they will be charged for $150 for high cost of a room optimally reset to its initial condition smoke free.

• The Housekeeper department has a system of "Delayed change of towels and sheets". This information is available in your table night.

• The printing and writing paper consumed in the hotel is classified and reused as stationary notes cubes or delivered to a Recycle Center.

• Part of the organic waste generated on site is processed to compost (natural fertilizer) of gardens, the rest is given to pork producers in the area.

• We have a project in process for better wastewater management.

• We conserve the condition of a tropical primary and secondary forest next to the hotel and schedule trails maintenance.

• We keep a close relationship with local social projects through sponsorships or donations (children's home, rehabilitation center, schools, etc.)

• We keep regular training program for our staff.

• We schedule preventive maintenance of electrical installations and equipments, plus regular check of pipelines.

• Customers are encouraged to classification of solid waste through separate containers for plastic, glass, paper, aluminum and tetra brik to deliver to the local Recycle center.

• Our guests can find a Directory of Services in each room. In order to get as much information as possible during their stay.

• The gift shop gives priority to selling crafts or items from local producers and has labeled the origin of each product line. Also, only receives crafts made with legal woods.

• We have achieved up to 90% reduction in the use of chlorine and other chemicals and cleaning supplies were replaced by organic or biodegradable products.

• Most of our providers have signed a letter of intent to adopt or improve sustainable practices in their own businesses.

• We avoid the use of disposable tableware. Instead we use containers made of compostable material and all our biodegradable trash bags (D2W).

• The bottles of water we sale are made of 50% recycled plastic.

• As a company, we fulfill all obligations established by Costarican Law regarding social security, wages, policies and other requirements.

• The hotel is affiliated to the Code of conduct to prevent sexual exploitation of children in tourism companies.

• The local organization responsible for providing potable water, regularly runs analysis to certified drinking water quality for human consumption.

• We used fluorescent bulbs with low energy consumption in most lighting systems.

• Biodegradable products are used for maintenance of gardens.

• We collect used oils from hotel´s kitchen and other restaurants around, to produce biodiesel in our small plant. In order to fulfill fuel need of lawn mowers and company vehicles.